How Conversation Design (CxD) is Revolutionizing UX
Conversation design (CxD) is rapidly becoming a pivotal field for UX writers and designers. In this engaging VMUG session, discover what a conversation designer does and how you can leverage your skills in this emerging discipline. Experience a live demonstration where conversation designer Hillary Black, acting as the bot, engages with participants on a Miro board.
In this interactive session, you'll learn:
The key terminology and tools used in conversation design
The step-by-step process of creating automated conversations
Why UX writers and designers are uniquely suited for conversation design
Essential skills for entering this growing field
Best practices for crafting effective conversational experiences
To keep the learning going, explore more tutorials — all free, all virtual — at Miro Academy: https://academy.miro.com/
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