In today's video, we'll show you what to do if you're seeing "There was a problem reaching this app" while trying to access an add-in in Microsoft Teams.
Make sure your apps are unblocked in the Teams Admin Center.
Clear your Teams cache folder.
Check for updates in the desktop version of Teams.
Sign out and back in.
Use the web version of Microsoft Teams.
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💻 Extra resources:
Read our dedicated guide:
https://businesstechplanet.com/how-to...
Teams Admin Center:
https://admin.teams.microsoft.com/
Cache folder path (Windows):
%appdata%/Microsoft/Teams
Cache folder path (mac):
~/Library/Application Support/Microsoft
Web version of Teams:
https://teams.microsoft.com/
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🕐 Timestamps:
0:00 - Intro.
0:24 - Make sure your apps are unblocked in the Teams Admin Center.
1:50 - Clear your Teams cache folder (Windows).
2:44 - Clear your Teams cache folder (mac).
3:14 - Additional solutions.
3:53 - Outro.
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