Presenting Your Offer - The 4 C's of the Contract
Before any business transaction can take place an offer must be presented and agreed.
This forms the basic terms of a contract
Therefore, it is in both parties' interest to make sure what is or is not included in that contract is understood.
Using the 4 C's of the contract can help garages
1. Win more business
2. Protect themselves
3. Delight more customers (think more referrals)
4. Reduce the number of incoming calls
Atomic Action
Start writing and testing Offer scripts that include the 4 C's of the Contract