Troubleshoot USB Ports - USB Port Not Working
Troubleshooting USB Ports - USB Port Not Working
Are you having trouble detecting or recognizing USB devices on your Dell computer? Below are some steps that can help troubleshoot USB issues on your Dell computer, such as USB devices not being detected or recognized, USB devices working intermittently, driver errors, etc.
00:00 Troubleshooting USB Ports
00:07 Enabling Ports in BIOS and USB Port Diagnostics
01:38 Refreshing USB Controller & Hub
02:39 Updating BIOS
03:51 How to Perform a System Restore / Restore Windows 10
For more information, you can consult the following article in our knowledge base:
How to Troubleshoot USB Issues
https://www.dell.com/support/kbdoc/es...
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SupportAssist is preinstalled on most Dell devices running Windows operating systems and can be found in the Start menu under All Programs in the Dell or Alienware folder. If it is not preinstalled, you can download SupportAssist from the following link:
https://www.dell.com/support/contents...
Dell SupportAssist - How to Diagnostics Your PC (Video):
• Dell SupportAssist - Cómo realizar diagnós...
Dell Built-in and Online Diagnostics for PCs (ePSA):
http://www.dell.com/support/article/s...
Dell Built-in Diagnostics ePSA (Video):
• Diagnósticos Dell ePSA – Cómo usarlo para ...
Information about error beep codes on Dell PCs:
http://www.dell.com/support/article/s...
Where to Download Manuals and Drivers (Dell Download Center) Dell):
http://www.dell.com/support/
What is a Service Tag and where can I find it?
• Video
How to download a Windows factory image for your Dell computer (under warranty) - Create installation media:
http://www.dell.com/support/contents/...
Do you need to reinstall the operating system on your Dell PC? Use the Dell OS Recovery Tool to create a USB recovery drive that you can use to reinstall the version of Windows or Linux that came with your PC:
http://www.dell.com/support/home/en/u...
Windows 10 Support Page
http://www.dell.com/support/contents/...
Contact Dell & Alienware Technical Support:
http://www.dell.com/contactus/