Read emails with Inbound Email and Flow | Flow Designer | ServiceNow
We can read emails using the new functionality introduced with Flow Designers - Inbound Flow. This takes down the requirement to code as everything is drop and down using Data pills. As well as, we don't have to write a single line of code to read the attachment in the email and copy it to the target record.
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00:00 - Introduction
00:58 - What is Inbound Email and Flow
01:50 - Categorize Reply, Forward or New Email
03:38 - Watermark/ Record Number
04:53 - Conditions for reading an email and create a flow in ServiceNow
07:44 - Mailboxes in ServiceNow
09:18 - Identifying sender of the email
11:36 - Demo
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