How to export (back up) your True Key passwords and other data
You should always back up your data before you make any major changes to True Key (such as changing your Master Password or uninstalling and reinstalling the True Key app or extension). Backing up your data ensures that if something goes wrong with your True Key account, you will be able to restore your valuable login information. Watch this video as we explain the process step-by-step.
IMPORTANT: If you want to export your data using a True Key browser extension, we highly recommend that you use the True Key extension for Google Chrome. True Key does not support exporting data from the Firefox and Edge web browsers.
Watch this quick video from beginning to end or use the links below to go directly to the section you need:
0:00 Introduction
0:26 Open True Key on PC
0:40 Open True Key on Mac
0:53 Open True Key from browser extension
1:08 Accessing App Settings
1:18 Exporting Data
1:51 Security Considerations
2:09 How to secure truekey-export.csv
3:08 How to open a secured file
If you prefer written steps, use this link to read the corresponding article:
https://www.mcafee.com/support/s/arti...
NOTE: Logins with blank passwords cause the export function to fail with no error message. If you are experiencing this problem, follow the steps in this article: https://www.mcafee.com/support/s/arti...
Our customer service team is happy to help with this and other issues. Connect with us at: https://www.mcafee.com/support/contact
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