Transport for London’s (TfL) Dial-a-Ride is a free service for customers with mobility impairments and they have been using GOV.UK Notify to let customers know when drivers will be arriving.
GOV.UK Notify is a system that lets you send emails, text messages and letters to your users.
In this video we talk to TfL’s Natalie Biddle to hear about how GOV.UK Notify delivered quickly on an app that now allows users to manage and plan their time better.
Read more on https://www.notifications.service.gov...