My steam even is throwing a F4 E87 error. i have thoroughly
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JustAnswer Customer from San Antonio, TX: Hi, my steam even is throwing a F4 E87 error.
JustAnswer Customer from San Antonio, TX: i have thoroughly cleaned it and even descaled it.
JustAnswer Customer from San Antonio, TX: any other advice to help remedy this error
Pearl Wilson: Assistant: What's the brand and model of your appliance?
Pearl Wilson: Assistant: How old is it?
JustAnswer Customer from San Antonio, TX: Wolf steam oven the 24" and 3 years old
Pearl Wilson: Assistant: How long has this been going on with your Wolf oven?
Pearl Wilson: Assistant: What have you tried so far?
JustAnswer Customer from San Antonio, TX: The M series to be more specific i guess For like a week or two.
JustAnswer Customer from San Antonio, TX: I have utilized the steam function to help clean, then used bar keepers friend inside to remove some of the baked on splatter.
JustAnswer Customer from San Antonio, TX: and used the recommended descaler even though i know that error does not have anything to do with the descaler
Pearl Wilson: Assistant: Anything else we should know to help you best?
JustAnswer Customer from San Antonio, TX: i'm handy and would prefer to fix it without calling for in home service :)
RobertReese: Customer Service: Hello, I’m Robert.
RobertReese: Customer Service: Thank you for using JustAnswer.com today.
RobertReese: Customer Service: I see you have a E87 fault on your Wolf Oven.
JustAnswer Customer from San Antonio, TX: Hello
RobertReese: Customer Service: Hello, Wolf has four known issues associated with that fault.
RobertReese: Customer Service: Exhaust slide valve stuck with grease deposits Motor or slide valve jammed (mechanical defect) Short circuit in slide motor or in its wiring Slider blocked
RobertReese: Customer Service: The first means of resolution is to remove power for at least two minutes to allow the onboard controller to reset.
JustAnswer Customer from San Antonio, TX: Sometimes turning it on it made odd noises, though since doing a cleaning inside with bar keepers friend it no longer makes that sound
RobertReese: Customer Service: Can you access the plug?
RobertReese: Customer Service: If not, power it down from the circuit breaker panel.
RobertReese: Customer Service: Can you access the electrical panel or the plug to the oven?
JustAnswer Customer from San Antonio, TX: Yip flipped the breaker already.
JustAnswer Customer from San Antonio, TX: Waiting 2 mins
RobertReese: Customer Service: Okay great.
JustAnswer Customer from San Antonio, TX: Its back on
RobertReese: Customer Service: The valves should reset to their normal position at this time.
JustAnswer Customer from San Antonio, TX: Should I run it to try to trigger the error again?
RobertReese: Customer Service: Yes, please.
RobertReese: Customer Service: If the fault re-appears, then the situation is going to get technical and require some tools including a digital multimeter or a service technician to repair the internal component.
JustAnswer Customer from San Antonio, TX: I'm not able to trigger the error currently.
JustAnswer Customer from San Antonio, TX: But today the error occured for the 1st time in a week
RobertReese: Customer Service: Okay, you have done what is considered a "reset".
RobertReese: Customer Service: This usually resolves the specific issue that Wolf has said should work.
RobertReese: Customer Service: https:/www.subzero-wolf.com/assistance/answers/convection-steam-oven-error-code-e87 If you have any further questions, please do not hesitate to ask.
RobertReese: Customer Service: We are on the honor system here.
RobertReese: Customer Service: If you need anything else, just let me know.
RobertReese: Customer Service: You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.
JustAnswer Customer from San Antonio, TX: Can you give me the information for the next step to fix it incase it occurs again in the next day or so?
JustAnswer Customer from San Antonio, TX: I most likely have the tools needed
JustAnswer Customer from San Antonio, TX: I'm sry I cant see where rate you
JustAnswer Customer from San Antonio, TX: Robert?
JustAnswer Customer from San Antonio, TX: Can you give more information about where to rate you?
JustAnswer Customer from San Antonio, TX: I have gone through the website and the mobile site and cant find it
RobertReese: Customer Service: A tool kit usually includes the basic screwdrivers, pliers, digital multi meter.
RobertReese: Customer Service: I like this article: https:/academy.fredsappliance.com/tools/7-must-have-tools-for-appliance-repair/
RobertReese: Customer Service: Amazon also offers appliance tool kits.
JustAnswer Customer from San Antonio, TX: I have all those.
JustAnswer Customer from San Antonio, TX: I do all my own electrical