What is ChatGPT and what does it mean for your business?
By now, you’ve probably seen the words ChatGPT, LLM, and generative AI pop up all over your radar. You've created art with DALL-E and used Lensa to turn yourself into a cyberpunk android from the future.
But aside from these end-user outputs, what is the difference between all these acronyms, and more importantly, what does itd mean for business?
We give you the TLDR in this video.
Referenced resources:
1. Understanding the Business Implications of ChatGPT and Large Language Models (LLMs): https://www.ada.cx/posts/understandin...
2. The ChatGPT Opportunity: Bringing Generative AI to Customer Service: https://get.ada.cx/chatgpt-webinar
3. Mitigating Bias in Algorithmic Decision-Making For an Equitable AI-Driven Future: https://www.ada.cx/posts/mitigating-b...
4. The People Defining the CX Careers of the Future: https://www.ada.cx/posts/the-people-d...