This video dives into the Business Process Flow in Dynamics CRM 2013 and covers:
how to best apply the business process flow capabilities to your own business
how to build, map and manage business processes in CRM
the business value proposition for Business Process Flows using Dynamics CRM
The video is recorded by FMT Consultants - a Gold Certified Microsoft Dynamics CRM Partner. Learn more at http://www.fmtconsultants.com