What is Claude Code? It Fixes My SaaS Bugs in 47 Minutes
Claude Code isn't a chat window — it's a terminal-native agent that lives in your repo, reads bug reports, patches code, and opens pull requests unattended. In this video I break down the exact support-to-fix pipeline running on a live invoicing SaaS: customer email in, merged PR out, average 47 minutes, about $0.30 in tokens per fix.
What you'll learn:
What Claude Code actually is (and how it differs from Claude.ai)
The 3-piece pipeline: inbox watcher → headless Claude Code → guarded PR
The system prompt structure that keeps changes small and safe
Real 30-day numbers from a production SaaS
Why support latency — not feature velocity — kills small SaaS
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