Heli-Expo 2016 - HCare: take care of its customers on every flight
One year following the launch of HCare, Airbus Helicopters continues to improve its HCare Customer Service offer, providing customers with the highest levels of service and support.
Customer Service is an essential part of Airbus Helicopters’ offer and represents nearly half of the company’s yearly turnover. In the year since its creation, HCare has grown in each of the 5 domains that it covers, with the overriding goal of providing top-notch support for operators around the world.
During the Heli Expo trade show, Airbus Helicopters presents what’s new with the company’s worldwide range of services:
Connected Services
Upgrades
Training & Flight Ops
Technical publications
In addition, the company’s 24/7 follow-the-sun customer service hotline, available 365 days a year anywhere in the world, assists customers whenever and wherever they need it on everything from material or technical support to flight operations assistance.