In conversation with Dr. Iris Heilmann about the changes in communication brought about by AI.
Are we currently experiencing a disruptive moment in the history of communication? Could ChatGPT and similar technologies "take over" or even "dominate" the world of communication? There's a major debate surrounding the possibilities, limitations, and challenges of using AI in communication. Critics point to the tendency for "plausible bullshit"—in other words, linguistically logical nonsense—that generative models produce when they reach a dead end. Surely, this doesn't allow for the surprisingly creative and empathetic communication that's essential for winning over customers? In this #d2mtalk, we'll be speaking with Dr. Iris Heilmann, whose team at the communications agency Palmer Hargreaves is currently among the leading users of AI in everyday communication.