System Experts Explain What Client Portal is Best: Notion vs Kitchen.co
If you're a service provider, you already know what this looks like — project updates scattered across email, tasks in one place, files in another, and clients still texting you to ask what's next. A good client portal fixes that. But which one?
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In this video, I'm teaming up with Fran of The Passions Collective to compare two of the most popular client portal options for service providers: Notion and Kitchen.co. We're walking through what each tool actually looks like in use so you can decide which client portal software fits how you work.
Fran walks through her Notion client portal template — how to pre-populate client tasks, use due dates to keep the current tasks view clean, build a project timeline with dependencies that shift automatically when a start date changes, and give clients visibility without drowning them in notifications. If you've been wondering how to manage clients in Notion or whether a Notion client hub can actually hold up for a real service-based business, this walkthrough answers that.
I walk through my Kitchen.co client portal setup — project chat as the single place for client communication, linking out to external docs, uploading deliverables for in-portal review, and showing or hiding sections as the project moves through phases. I also cover how I integrate Kitchen.co with Dubsado using Zapier so the portal gets created automatically when a client signs.
Neither of us is going to tell you there's one right answer. The best client portal is the one you'll actually use — consistently, with your clients, with your team. Watch both walkthroughs, drop a comment with how you're currently managing client projects, and we'll help you figure out where to land.
⏰ CHAPTERS
00:00 Introduction to Client Portals
02:51 Exploring Notion as a Client Portal
06:05 Utilizing Kitchen for a Client Portal
09:05 Comparing Notion and Kitchen
11:58 Best Practices for Client Communication
15:03 Final Thoughts on Client Portals