How to Create a Knowledge Base & Announcements in WHMCS
In this tutorial, I’ll show you how to create and manage a Knowledge Base and Announcements section in WHMCS — helping you keep your clients informed and reduce support tickets.
You’ll learn how to:
✅ Add and organize Knowledge Base articles
✅ Create categories for easy navigation
✅ Publish announcements for service updates or maintenance
✅ Customize visibility and formatting for your content
By the end of this video, you’ll have a professional help center inside WHMCS — giving your clients instant answers and keeping your communication clear and organised.