Domains | Troubleshooting Your SSL Certificate
Having trouble viewing your Wix site over a secure HTTPS connection? Don’t worry – in this video, we’ll guide you through troubleshooting your SSL certificate step by step. Learn how to ensure your site is secure and that all data exchanged remains encrypted.
Read the full article here: https://support.wix.com/en/article/tr...
What We'll Cover:
· What SSL is and why it’s important for your site
· How to check and update your DNS records based on your connection method
· What to do if DNS propagation is still in progress
·Ensuring HTTPS code is properly entered in HTML elements
· Tips for resolving compatibility issues on older operating systems
Example Topics:
· Correcting DNS records for name server or pointing connections
· Avoiding interruptions caused by DNSSEC settings (for non-Wix domains)
· Ensuring only HTTPS is used in your HTML elements for a fully secure site
Important Notes:
· DNS updates can take up to 48 hours to propagate globally.
· Wix domains automatically manage DNS-related settings like DNSSEC – no action is needed.
· If you’re still having trouble, consider updating your device's operating system to the latest version.
Need Extra Help?
If you’ve followed the steps and still can’t resolve the issue, contact Wix Customer Care for further support.
00:00 Intro
00:33 Check your domains DNS records
02:44 Verify that DNSECC is not signed or turned on
03:08 Ensure custom HTML elements use HTTPS
For more tutorials, tips and support, check out:
Wix Help Center: support.wix.com/en
Wix Blog: www.wix.com/blog
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