Microsoft Sales Copilot and Dynamics 365 Sales - Part I, The Setup

Опубликовано: 27 Октябрь 2024
на канале: Microsoft Academy Hub
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The first video guides presales team members through the steps necessary to configure the settings in your demo environment. This allows you to get started quickly in creating and boosting a chatbot with expanded natural language capabilities with Microsoft Sales Copilot.

Microsoft Sales Copilot helps sellers dramatically reduce the time they spend on basic tasks. AI capabilities from Copilot help draft email responses to customers, set up meetings in Microsoft Outlook, and can create an email summary of a Teams meeting in Outlook. The meeting summary pulls in details from the seller’s CRM, such as product and pricing information, as well as insights from the recorded Teams call.