15 Years, 0 Customers Lost: The Origin Story of Convoke
As we celebrate 15 years in business, we’re reflecting on how it all began—with a conversation around a backyard fire.
In this video, founder Dave Pauken shares the unexpected moment that sparked Convoke’s creation, how a prototype turned into a mission-critical solution for credit issuers, and why not a single customer has ever left.
💡 The problem that launched Convoke
🔐 Why one major bank said, “You’re not selling software—you’re selling trust”
📈 How we grew to over $7M in revenue while keeping every client
🌐 Our evolving vision to modernize recovery management across the collections ecosystem
Thank you to our clients and partners for 15 years of trust. Here's to what's next.
#Convoke15 #Fintech #FounderStory #CustomerTrust #StartupJourney #DebtRecovery #saasbahu
Learn more: https://www.convoke.ai
Connect with Convoke: / convoke-inc