Using Performance Analytics to Track Net Promoter Scores | ServiceNow Tutorial
In this ServiceNow Tutorial, Senior Technical Consultant John Doran gives a demo on Using Performance Analytics to Track Net Promoter Scores.
Performance Analytics is uniquely suited to track and monitor the trends of your NPS score. Being in-platform, it makes it much more straightforward to analyze the data and also create connections between the survey results and supporting data, such as Assignment Groups or Business Services. Learn more: https://community.servicenow.com/comm...
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