Whats new on Zammad 6.3
Show cased Zammad version: 6.3.x.615530436.saas (pre-release) and 6.4.0-alpha-1712921476.3abf1481.bookworm (develop)
This video has been sponsored by Zammad GmbH. You can learn more about Zammad, it's functions and available Trainings at https://zammad.com/en.
Links to the pages I mentioned in the video in their appearance order:
https://zammad.com/en/releases/6-3
https://admin-docs.zammad.org/en/late...
https://docs.zammad.org/en/latest/adm...
https://admin-docs.zammad.org/en/late...
https://admin-docs.zammad.org/en/late...
https://translations.zammad.org
https://admin-docs.zammad.org/en/late...
https://admin-docs.zammad.org/en/late...
https://admin-docs.zammad.org/en/late...
https://apidock.com/ruby/DateTime/str...
https://admin-docs.zammad.org/en/late...
/ pricing
https://developers.facebook.com/docs/...
https://admin-docs.zammad.org/en/late...
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Chapters:
0:00 Intro
0:34 Breaking Changes
1:18 Quality of Life Improvements
3:44 Features
3:52 Custom Ticket States and Ticket Priorities
6:10 Improved Translation Management
7:11 Translate Variables
7:38 Custom time formats for variables
8:15 WhatsApp Channel
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Some information may be specific to a certain Zammad version and for this reason not yet or no longer be available to you. This video does not contain any sponsored content, still is flagged as advertisement because I may mention specific products or services. I don't get any money for that unless explicitly stated.
Do you want to support me financially? Consider buying me a coffee:
https://www.buymeacoffee.com/mrgenera...
Important disclaimer:
I worked for Zammad GmbH when this video was released. This video is not connected to Zammad GmbH. All opinions are my personal ones.
Imprint: http://that-helpdesk-guy.de/imprint