How to integrate Google My Business with Freshdesk?
This video will walk you through the installation procedure of the Freshdesk marketplace app - Google My Business. Follow along with the setup guide article - https://fd-googlebusiness.spritle.com...
Integrating Google My Business into Freshdesk will enable you to fetch all reviews/questions from your Google Business Locations and create them as Freshdesk tickets. Additionally, you can also reply to the review/question directly from Freshdesk and, that will be added as a reply to the Google Review/Question.
App Link: https://www.freshworks.com/apps/fresh...
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For customization requests, please write to [email protected].