Exchange Account Requires Microsoft Login FIXED
If you're encountering the error message:
"Something went wrong and Outlook couldn't set up your account. Please try again. If the problem continues, contact your email administrator."
while setting up an Exchange account in Outlook, and the setup prompts for a Microsoft account or Office 365 subscription, this video explains how to resolve the issue.
The video demonstrates how to bypass the Microsoft 365 login requirement, force Outlook to use the classic Exchange setup method by applying registry changes. It covers how to ensure Outlook correctly identifies the account as a non-Microsoft 365 Exchange account.
This solution is intended for users with on-premises Exchange or hybrid accounts who are incorrectly redirected to Microsoft account sign-in.
No Microsoft 365 subscription is required. This fix should work with these Microsoft Office versions: 2016, 2019, 2021 and 2024.