Inside every Iomega Zip drive sat a magnetic read/write head riding microns above a spinning disk. When that head fell out of alignment it gouged the media, corrupted the cartridge, then carried the fault into the next drive it touched. The industry called it the Click of Death.
This is the story of how one misaligned head turned a $1.7 billion storage company into a class-action defendant, and why 28 million users lost data they thought was safe. From the 100MB cartridge that beat the floppy disk to the head-crash mechanism that spread disk to disk, this is the full teardown of the flaw that ended Iomega.
Production includes independent research, professional script editing, and collaborations with working journalists. Narrated by Lucas.
0:00 The Click of Death
1:16 The Storage Gap
2:34 The Zip Drive
3:40 Inside the Cartridge
5:46 The Mechanism
7:21 Contagion
8:11 Trouble in Paradise
9:29 The Lawsuit
10:12 The Collapse
11:07 What It Left Behind