This is my 10 points why BNS NEO failed, makes sure to comment what you think is most common issue, if you disagree also make sure to comment!
Timestamps:
00:00 - Introduction
01:15 - 1 Gear Progression Is a huge mess
02:30 - 2 PvP is non existant
04:00 - 3 New player's experience is terrible
06:08 - 4 Lag & Disconnects – A Game That Fights You
07:47 - 5 The Skill Book System
09:49 - 6 New Updates – New Patch, Same Pain
11:03 - 7 The Drop System – Grinding for Nothing
12:43 - 8 New Dungeons – Made for Machines, Not Players
14:18 - 9 Clan & Alliance System
15:27 - 10 The Death of the 24 man dungeons
16:56 - Outro.