What is digitization, digitalization, and digital transformation
What is the difference between Digitization, Digitalization, and Digital Transformation?
I like to think of these like both steps for companies to take in their digital journeys, as well as larger and more encompassing levels of digital effectiveness.
Digitization is converting the physical and analog things into digital assets. This includes things like moving from paper to computer documents, written ledgers to QuickBooks, or something like converting your HR or employee physical documents into a digital form.
Digitalization is the use of technology to improve business models and processes. Perhaps this is using a new HR cloud platform to better find job candidates and get them through the hiring process; maybe it's moving your sales, marketing, and customer service team onto a CRM; or it could be something like using a project management platform that everyone can update and see in real-time.
Digital Transformation is digitalization at scale, generally across the entire organization. This can be something like eliminating the information silos of data that has been kept separate between all of the different departments in a company; this can be migrating a company away from a bunch of different software and technologies and unifying under a new common platform; or this can be some new technological, company-wide undertaking that's never been seen before.
It depends where your business is for which of these makes the most sense to under take. Where can your company eliminate friction points with technology, and go from there.
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