Prestashop Deskoid Helpdesk integrates a helpdesk ticket system on the Prestashop store. The customers can contact this helpdesk regarding their issues or queries. The messages are shown to both admins as well as the customer in thread view. Thus, providing a unified customer service experience.
Module Link: https://www.knowband.com/prestashop-d...
User Manual Link: http://www.knowband.com/blog/user-man...
Demo Link: https://ps.knowband.com/demo4/16/admi...