Export Zendesk Knowledge Base (into CSV file)
In this video, you'll learn exactly how to export Zendesk's knowledge base into a CSV file. You will find out about a flexible solution by CSV Loader. You can get a CSV account here: https://www.csv-loader.com/
We show a very specific step-by-step guide on how to set up the export of articles from Zendesk into a CSV file.
First, you will learn how to start an Export from a CSV Loader interface
Then, for our second step, we will dive in into selecting exactly what data fields you want to have in your CSV file with articles.
And finally, you can preview the data that will be exported, and if you want to apply filters to aid you in having specific articles in your CSV export file.
And that's it, your Zendesk Knowledge Base is downloaded to your computer as a CSV file.
Make sure to subscribe to our YouTube channel right here! / @csvloader
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