Watch this episode to learn how people systematically misunderstand each other, otherwise known as empathy gaps.
Dr. Xuan Zhao is a research scientist at Stanford University, who studies how to help people connect, appreciate different perspectives, foster meaningful conversations and positive interactions, and create inclusive environments. In this episode, Xuan describes some of the research she is doing at SPARQ, a “do tank” that partners with industry leaders and changemakers to reduce societal disparities and bridge social divides using insights from behavioral science.
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Video Edited by David Tsvariani