This module covers the global PBX office hours, specifically for the Inbound Rules and Extension profiles, as well as the configuration of holidays. In more detail:
8.1 Concept of Office Hours
8.2 Automate Routing Destinations for Inbound Rules
8.3 Automate Routing Destinations for Extensions
8.4 Handling of Holidays
Presented in Part 3 of our Intermediate Training, in conjunction with all the reading material provided on the 3CX website (https://www.3cx.com/3cxacademy/videos...) provides you with all the knowledge to pass the Intermediate Certification test.