Nahid Alam, Lead Machine Learning Engineer at Ople.ai, shares insights on connecting Rasa with a custom communication channel: Cisco Webex.
Rasa works with a range of platforms, from Messenger to Slack, right out of the box. What what if you need Rasa to work on a new or different platform? In this talk, the why and hows of building we your own connector for Rasa are discussed, with an example of connecting to Cisco Webex and how this can be applied to any custom communication channel.
WHAT YOU'LL LEARN
Why do we need a direct communication channel
How to build a new connector channel
How to contribute to Rasa/Open source