How to Migrate an iPhone or iPad Between Device Management Providers with Apple Business Manager
Learn how to migrate an iPad or iPhone from one MDM tenant to another using Apple Business Manager while preserving all user data and applications.
In this tutorial, we show the complete process of migrating an enrolled iPad or iPhone from one device management provider to another without wiping the device. You'll see how to reassign devices in Apple Business Manager, configure app preservation settings, and maintain the end-user experience throughout the migration.
Key topics we cover:
Verifying device information and preparing for migration
Reassigning devices in Apple Business Manager
Understanding migration requirements (iOS/iPadOS 26+, ADE enrollment)
Configuring app preservation settings in Iru
Managing the end-user experience during tenant migration
Verifying successful migration and data retention
Requirements:
Devices running iOS 26, iPadOS 26 or later
Automated Device Enrollment (ADE) setup
Apps added to library via Apple Business Manager integration
App preservation setting enabled
After watching this, you should know how to execute MDM migrations for iPhone or iPad devices without disrupting end users or losing critical data.