Freshworks Webinar Recording 150224
Today we see that organizations facing delays in service request handling of the users, managing inventory of the IT assets become an issue. Due to this users’ productivity gets hampered and IT Teams are often considered responsible for this.
We bought this webinar to spread awareness on how we can collaborate and solve these problems using a Freshworks as a Tool.
We discussed on below pointers.
• Streamlined ticketing system for prompt issue resolution.
• End-to-end tracking of IT assets throughout their lifecycle.
• Controlled and seamless change management.
• Consumer-grade experience supporting dispersed workforces.
• Collaborative tools, user-friendly interfaces, and AI-driven support for improved performance and satisfaction.
In the webinar today Mr. Pranav Subramanian from Freshworks has discussed the above-mentioned points.
We also had Mr. Ali Khan, Head Cloud Business at #NetworkTechlab and Ankit Mistry from Freshworks, who resolved our questions about the #Freshworks offering and pricing model and I hope he will be able to help us with a free POC for the trial.