Future of Service Experiences Unveiled at SXSW 2025! 🎥✨
The power of leveraging data, design and AI to create incredible service experiences for customers was on full display at SXSW. For just a taste of the action, check out our latest Fast Currents video of just some of the highlights from our interviews with:
· Lindsey Scales – Assoc Director, Galderma
· Phil Sage – Design & Innovation, PepsiCo
· Laurie Keith – Emerging Tech, Ad Council
· Marco Carvalho – CEO, HeadOffice.AI
We talk about:
· AI empathy and the “survival of the friendliest”
· The power of gaming and Roblox as a service platform
· Designing in loops to create solutions for the entire system
· Creating personalized branded services with Agentic AI experiences
· The evolution and democratization of wearables
· The intelligent messaging opportunity for commerce and brands
· And so much more!
Be on the lookout for full video interviews with all of these experts coming out soon.
Enjoy everybody!
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