How to set up SLA configurations for teams in different time zones for Jira Cloud
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In this video, we explained how to set up SLA configurations for teams in different time zones for Jira Cloud using the SLA Time and Report add-on and custom fields.
Steps in time codes:
0:00 – Intro
0:26 – Creating different calendars
0:48 – Setting SLA configurations
1:19 – Creating a Custom field
2:00 – Associating field to screens
2:19 – Adding Location to SLA condition
2:32 – Getting the SLA reports
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