The Best of Customer Communities: Spotify's Multi-faceted Community Approach
Our crew of *scientists was delighted to finally find a truly cross-departmental community to dissect! Spotify community is doing a lot right and in this video, we dissect elements from their playbook that people should pay attention to, while noting a few things we would add if you gave us a magic wand.
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ABOUT THE HOST
I'm Bri Leever 👋🏼 I’m a Community Strategist who helps brands and creators build and launch thriving online communities.
💡Follow along for community building tips on LinkedIn: / briannaleever
🗓️ Book a discovery call to see how I can help you launch your new community: https://calendly.com/bri-15/discovery...
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SHOW NOTES
Join Spotify's Community: https://community.spotify.com/
Get the Community Dissection Audit Checklist to audit your own community: https://www.emberconsulting.co/post/f...
Want to see a community member experience dissected or the founder interviewed on a future episode? Nominate them here: https://1qicyflwt3p.typeform.com/to/Y...
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PARTICIPANTS
Derrick Chiu // Community Manager at Thrive TRM
/ derrick-chiu