Enhanced CareStack® Support: Longer Hours, Better Service!
Exciting news!
CareStack’s support team has long been one of the strongest differentiators in our value proposition. From supporting our customers during the disruptions in the COVID-era, to the herculean effort to transition customers during the recent ransomware attacks on clearing houses, our support team has been a stellar contributor to the success of our customers on the platform. And now, our support is getting even better!
Effective May 1st, 2024, we're extending our support hours to better serve you.
Now, on Fridays, our support is available until 8:00 pm EST. But wait, there's more!
We are also extending phone support to Saturdays & Sundays…
Our chat support will also be available henceforth on Sundays!
With longer support hours and weekend availability, we're committed to providing you with exceptional service whenever you need it.
And obviously, we don't charge extra for the support, even with the extended hours.
Switch to CareStack, and see the difference.
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