60 Seconds With Talkdesk
In this episode of 60 Seconds With, our AppExchange partner Talkdesk helps us answer the question, "How can you improve contact center agent productivity?" in 4 simple steps.
1. Empower agents to focus on the customer.
2. Manage work across multiple channels.
3. View in-depth KPIs in real-time.
4. Sync agent status across platforms.
For more information on Talkdesk, check out their AppExchange listing: https://appexchange.salesforce.com/ap...