How to Setup an AI Ticket Bot in Discord (Full Tutorial 2026)
Tired of manually answering the same Discord support questions over and over? In this tutorial, I'll show you how to set up an AI-powered ticket bot that actually replies to users before escalating to your team.
You'll learn:
How to add Ticky to your Discord server
How to upload your knowledge base so the AI knows your FAQ
How to test tickets and see the AI handoff in action
How to configure settings for your community
This works for gaming servers, business Discords, creator communities, NFT projects, support servers, or any server that gets repetitive support questions!
TIMESTAMPS:
00:00 - What Ticky Is (AI Ticket Bot That Actually Replies)
00:18 - Adding Ticky to Your Server
00:59 - Setting Up Your Knowledge Base
01:47 - Creating Your First Article
02:15 - Configuration & Escalation Settings
02:43 - Customizing Panel Messages
03:00 - Testing a Real Ticket
03:52 - Managing & Closing Tickets
Get Ticky free: https://heyticky.com
Join the Discord: / discord
#discord #ticketbot #aibot #discordbot