Pridis Operator Console Attendant Front Office Desktop
The Pridis operator plays an essential role in ensuring that a customer's call is handled professionally. Our collaborative and flexible approach to how we schedule our work could pose a challenge when it comes to connecting a call to the correct person or department. The console offers a operator solution that not only enables the operator to handle calls, but also provides enriched presence information with regard to your employees. Operators can route the call to the best available user or department to ensure customer satisfaction.