How to Reset Password of POE cameras-Part 1
This video tends to guide you on how to reset POE cameras if they have an "incorrect user name or password" error on the POE management interface on the NVR.
The whole process of password resetting consists of two videos.
Part 1 is to guide you to get the XML files from the SADP tool.
After receiving the key files from ANNKE technical support, please follow Part 2 to reset the cameras.
Here is the link to part 2: • How to Reset Password of POE cameras-...
To contact technical support, please follow this link: • How to Contact the ANNKE Technical Su...
Besides, you can feel free to check the whole instruction via this link:
https://help.annke.com/hc/en-us/artic...
Applies to:
N481Y/N441Y/N44PI/N48PI/N46PI/N44PAM/N48PAW/N46PCK/N88PCH/N48PBB/NCK800/H800/H500
NOTICE:
1. Please do NOT turn off your NVR and the SADP software after you exported the files. Otherwise, the exported file will be invalid immediately.
2. Please use the key file from us as soon as possible because it's only valid for 24 hours.
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