Using System Fallback topic in Power Virtual Agents
Learn how you can use the new feature, that is being rolled out together with other cool new functionalities in 2020 Wave 1 updates!
If your users were frustrated with bot asking them to rephrase their question if it was not able to match it with any existing topic - this new functionality is for you.
Solution details: https://poszytek.eu/en/microsoft-en/o...