how to use sphere ball, memory orb
MEMORY ORB – VERY EASY GUIDE (FOR EVERYONE)
🔘 HOW TO TURN THE ORB ON
Find the small black button on the globe
Press and HOLD the button
Release when the globe turns on / lights up
That’s it 😊
Please read slowly. This is very simple.
Most problems happen because of two common mistakes.
🚫 MOST COMMON MISTAKE #1
The orb is not connected correctly
✅ CORRECT WAY TO CONNECT THE ORB TO YOUR COMPUTER
TURN THE ORB OFF
Plug the orb into your computer using the USB cable
On the back of the orb, PRESS AND HOLD the small black button
👉 Hold for 2–3 seconds ONLY
👀 Look at Your Computer Screen
👉 A new window or folder should appear
👉 At the same time, a USB logo will show on the globe
⚠️ IMPORTANT:
If the globe starts playing preloaded videos, you held the button too long.
🔁 FIX:
Turn the globe OFF
Unplug it
Plug it back into the computer
Press and hold the button again for ONLY 2–3 seconds
Release when the USB logo appears
❗ IF NOTHING POPS UP ON YOUR COMPUTER
Find THIS PC on your computer
Double-click THIS PC
Look for the orb listed as a USB device
If you don’t see it:
Unplug the orb
Start again from the beginning
Make sure the orb is OFF before holding the button
🚫 MOST COMMON MISTAKE #2
Videos or photos are NOT the correct size
👉 ALL FILES MUST BE:
480 x 480 pixels (perfect square) if any of size bigger than 480 px it will not work not play ( most common issue please pay attention to it )
📘 USER MANUAL – STEP BY STEP
🎥 PART 1: RESIZING VIDEOS
✔ Video rules:
Size: 480 x 480 pixels
Shape: Square (1:1)
Format: MP4
🔧 FREE TOOL:
clideo.com/resize-video
EASY STEPS:
Open your internet browser
Go to: clideo.com/resize-video
Click Get Started or Upload File
Choose your video and wait for it to load
✂ Make it a square:
Find Crop or Resize
Choose Aspect Ratio: 1:1 (Square)
📏 Set final size:
Width: 480
Height: 480
💾 Save:
Click Save / Export
Make sure the format is MP4
Download the video to your computer
🎥 Video Script: Converting Photos for UploadThe "Video Only" RuleFirst things first: the system only accepts video files. If you try to upload a static photo, it’s going to give you the cold shoulder.The Photo WorkaroundGot photos? No problem. You just need to turn them into a slideshow video first.How to do it: Use any free online tool (like Canva, Adobe Express, or Kapwing) to string your images together.
The Goal: Export that sequence as a single video file.
Crucial Final StepsOnce your video—or your slideshow—is ready, you have to nail the technical specs.
If the size is off, the upload won't work.RequirementSpecificationAspect Ratio1:1 (Square)Resolution480px
Pro Tip: After you finish arranging your clips or photos, use a "Video Resizer" tool to ensure the final output is exactly a 480px square.
Summary Checklist
No Photos: Convert them to a slideshow video
.Free Tools: Use web-based editors to save time
.Final Resize: Double-check that it is 1:1 and 480px before hitting upload.
🌐 PART 3: PUT FILES ON THE MEMORY ORB
🔌 Step 1: Connect
Make sure the orb is OFF
Plug it into your computer
Press and hold the back button for 2–3 seconds
A folder will appear on your screen
👉 This is the orb’s memory
⚠️ GOLDEN RULE (VERY IMPORTANT)
❗ YOU CAN USE ONLY video FILE , videos will not skip by itself , you must make all in 1 video so continually will play or need to toggle from the back of it manually
🎬 IF YOU WANT VIDEOS:
Open the orb folder
Delete the default video
Copy and paste your MP4 videos into the folder
✅ DONE!
Safely unplug the orb
Turn it ON
Enjoy your memories ✨