What
If you need to log history in ServiceNow beyond field changes, you'll need a Journal Field. The problem is there's pre-requisites you'll need, AND there's three to pick from. This video should teach you everything you need to know about selecting the right Journal field type in ServiceNow. Thanks to our sponsor, Sakon!
📱 SAKON - The Definitive Mobility Management platform integrated into ServiceNow
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RESOURCES MENTIONED IN THIS EPISODE
📜 - Journal Fields on Docs: https://docs.servicenow.com/bundle/sa...
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CHAPTERS
00:00 - A word from our sponsor, Sakon
01:21 - Pre-requisites, table auditing
01:39 - Journal Type 1 - Journal
02:06 - Journal Type 2 - Journal Input
03:09 - Journal Type 3 - Journal List
04:04 - Bonus Content: Multiple Journal Inputs
05:20 - Common display bug!