Ep 190: Collaboration During Research Planning aka The Quadrant Exercise
From my "Customers Know You Suck" book comes "the quadrant" exercise. Adapted from Helen Page (credit goes to her for this model).
Use this to capture what you think you know and don't know. Get buy-in on research when you warn others that we shouldn't move forward with the project OR with guessing solutions when there is so much we don't know.
-------
Like, comment, subscribe, and tell friends about Delta CX on YouTube, please!
Find out more about Delta CX: https://customercentricity.com and https://deltacx.com
Join the free Delta CX community on Discord: https://deltacx.link/discord
Join the free Delta CX community on Slack: https://deltacx.link/joinslack
Follow on Linkedin: / delta-cx
If you're interested in one-on-one coaching with Debbie, everybody gets 30 min for free (once). https://deltacx.link/coaching
All other links like our events calendar, how to send stuff in, portfolio reviews, etc. https://deltacx.com/links