Engage your global customers with multilingual support in Intercom.
Your agents bring the support skills. We bring the language skills, no changes to your workflow required. Unbabel delivers live chat translation at scale, adapted to your domain and incorporating your brand’s style guides and custom glossaries. We help you serve customers in any language, with real-time, native-quality translations of your customer support chats in Intercom.
Unbabel Chat has helped enterprises including easyJet and Microsoft empower their support teams to do their best work — improving first-reply, handling time, and CSAT, while decreasing costs.
Who said language had to be a barrier?
About Unbabel
At Unbabel, we believe language shouldn’t stand in the way of relationships. By combining human expertise and artificial intelligence, we give businesses and their customers the ability to understand each other, make smarter choices, and have richer experiences.