SingSaver Rewards Redemption Process
Hey SingSavers!
In the last few months, we've received an overwhelming number of applications for the financial products on the SingSaver platform. Thank you.
At the same time, we also know we can do a much better job in making sure you get your rewards and incentives in a timely manner.
We apologise for these delays and understand how frustrating this can be.
We will soon be introducing a more robust and customer-friendly rewards platform to serve you better. We're also working with our partners to shorten the redemption lead time. We're also continuing to grow and invest in our customer service outreach.
Thank you for your continued patience during this time.
For now, we've put together this short video to explain the current Rewards Redemption Process.
If you have further questions or suggestions, email us at [email protected]
The SingSaver team