How to Disable HP 62 XL Protected Ink Cartridge Error
How to Disable HP 62, 62XL Ink #Protected Ink #Cartridge #Error
If your HP 62 or HP 62XL ink cartridge (for HP Envy or OfficeJet printer) is displaying the error message 'Protected Cartridge' or ‘the indicated cartridge can only be used in the printer that initially used it and must be replaced’, etc., then the HP 62/62XL ink cartridge has been permanently disabled for use in all printers, except for the original printer that it was first installed into.
Moving forward, to disable this setting on your printer you can either restore the printer to factory default settings or if your printer is connected to the internet then you can disable this feature directly. Please refer to either of the following procedures.
Always ensure the ‘Cartridge Protection’ feature is turned OFF or DISABLED on your HP printer.
Option 1:
The easiest method to disable cartridge protection is to restore the printer to it’s Factory Default Settings; this can be achieved via the printer’s control panel display buttons.
1) On the printer’s control panel display select Setup.
2) From the Setup menu select Tools.
3) From Tools menu scroll down to select Restore Factory Defaults.
4) Once selected the Restore Factory Defaults window will prompt a warning.
Click Yes to proceed with Restore Factory Defaults.
5) After clicking Yes the printer will proceed to restore factory defaults and restart automatically.
6) The ‘Protected Cartridge’ feature is now disabled.
NOTE: If you currently have a ‘protected’ ink cartridge installed it will need to be disposed of and replaced with a new cartridge. Moving forward any new HP 62 ink cartridge installed into your printer will not be protected and may be refilled and reused, or may be recycled and remanufactured for future customer use later.
Option 2:
To disable the Protected Cartridge feature on internet connected printers, obtain the IP address from the printer’s control panel:
1) At your printer’s display, select the network icon or button to view the IP settings and record the 9 or 10 digit number shown (i.e. 192.168.1.15 for example).
2) Open a web browser such as Chrome or Firefox….in the search bar at top of page type in the 9 digit address with decimals.
3) Since this is a locally connected printer, you may ignore Non-Secure HTTP or Not Private Connection warning messages by selecting ‘advanced’ at bottom of page…
4) The embedded web server page should open.
5) Select ‘Tools’, ‘Cartridge Setting’….here you can check the Cartridge Protection state. If ON, go ahead and select ‘OFF’.
6) After a few seconds you may close the internet browser; all changes will be automatically saved.
NOTE: If the full printer driver is installed you can disable the cartridge protection feature via the HP Printer Assistant (this is accessible via the Start Menu, Devices & Printers). Choose ‘Disable HP Cartridge Protection’ within the ‘Maintain Your Printer’ window.
HP 62 Ink Cartridges:
• HP 62 Black ( C2P04AN )
• HP 62XL Black ( C2P05AN )
• HP 62 Color ( C2P06AN )
• HP 62XL Color ( C2P07AN )
Supported Printer Models:
HP ENVY 5540 Printer
HP ENVY 5541 Printer
HP ENVY 5542 Printer
HP ENVY 5543 Printer
HP ENVY 5544 Printer
HP ENVY 5545 Printer
HP ENVY 5546 Printer
HP ENVY 5547 Printer
HP ENVY 5548 Printer
HP ENVY 5549 Printer
HP ENVY 5640 Printer
HP ENVY 5642 Printer
HP ENVY 5643 Printer
HP ENVY 5644 Printer
HP ENVY 5646 Printer
HP ENVY 5660 Printer
HP ENVY 5661 Printer
HP ENVY 5663 Printer
HP ENVY 5664 Printer
HP ENVY 5665 Printer
HP ENVY 5742 Printer
HP ENVY 7600 Printer
HP ENVY 7640 Printer
HP ENVY 7642 Printer
HP ENVY 7643 Printer
HP ENVY 7644 Printer
HP ENVY 7645 Printer
HP ENVY 8000 Printer
HP ENVY 8005 Printer
HP OfficeJet 5740 Printer
HP OfficeJet 5741 Printer
HP OfficeJet 5742 Printer
HP OfficeJet 5743 Printer
HP OfficeJet 5744 Printer
HP OfficeJet 5745 Printer
HP OfficeJet 5746 Printer
HP OfficeJet 6301 Printer
HP OfficeJet 8040 Printer
HP OfficeJet 8045 Printer
Refer to INKJET411 for additional cautions on this error (i.e. leaving printer sit overnight with a recently protected / locked-out cartridge will infect the other ink cartridge while the printer is in the idle state). For more information on ink refill services and locations or if you are seeking advanced printer/cartridge help, visit INKJET411 for further assistance.