Drive agent productivity with CSM Configurable Workspace

Опубликовано: 16 Июль 2026
на канале: ServiceNow Community
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For your support teams every second, every click counts. In the Tokyo release, ServiceNow introduced brand new capabilities for the CSM Configurable Workspace, making it easy to modify the standard agent experience and improve agent productivity. With these new capabilities, you can easily reorganize pages, add or remove components, and extend pages. In this webinar, join CSM product managers, Clement Tussiot and Andre Ramsarran to learn the flexibility and configurability of CSM Configurable Workspace.