What Are Your Key Client Performance Indicators? | K(C)PIs
This is gonna be a good one :)
Believe it or not, when in the living room, clients don't give a hoot about the KPIs, what market share you have, they only care about themselves and their move. So we created our K(C)PI Key Client Performance Indicator. What Are Your Key Client Performance Indicators?
We're going to cover:
What they are
How to track them
How to deliver them
I might ruffle some feathers with this one so I will apologise now ;)
See you there
⏲️TIME STAMPS⏲️
00:00 Intro
03:21 What is KCPI
05:26 #1 Average % of Marketing Price Achieved
05:37 #2 Average % of Original Marketing Price Achieved
06:12 #3 Average Days on Market
06:19 #4 Average Viewing Per Sale
07:18 #5 Number of Offers Per Sale
08:24 #6 % Increase from Initial Offer to Sale Agreed
10:23 #7 Average Days to Exchange
10:28 #8 Sale Agreed to Exchange Rate
10:37 #9 Average Days To Negotiate
12:04 #10 Average % Saved on Clients Onward Purchase
13:30 How To Track KCPIs
17:48 Software for Updating the KPCIs
22:14 Demo of the Software
23:38 Conclusion
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