How to Use the Fishbone Diagram for Root Cause Analysis (Simple Step-by-Step)
Are you solving problems at work, but the same issues keep coming back?
In this video, I break down how to use the Fishbone Diagram (Ishikawa Diagram) for effective root cause analysis, using a straightforward, practical, step-by-step approach that anyone can follow.
The Fishbone Tool is a powerful problem-solving method used in health and safety, healthcare, operations, quality management, Lean, Six Sigma, and incident investigations. Instead of fixing surface symptoms, it helps teams identify the real underlying causes of failures, delays, errors, and incidents.
🔍 What you’ll learn in this video:
✔ What the Fishbone (Ishikawa) Diagram is
✔ When and why to use it for root cause analysis
✔ How to structure the diagram correctly
✔ Common cause categories (People, Process, Equipment, Environment, Materials, Management)
✔ How collaborative brainstorming prevents jumping to the wrong solutions
✔ How to turn findings into sustainable improvements
This method is widely used in HSE investigations, NEBOSH assessments, healthcare improvement projects, and operational risk management because it encourages structured thinking and evidence-based decision making.
Whether you’re a safety professional, manager, engineer, healthcare worker, or student, this video will help you analyse problems properly and prevent repeat failures.
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